Contact Us

Effective Oct. 22, 2026

Customer service replies within 1 business day, by email at contact@lamizastore.com or by phone at +1 (786) 971-0149. This page lists each way to reach the company and what a message should contain.

Preferably by email, at contact@lamizastore.com

Email suits most questions, since it keeps a written record and takes photos as attachments. Writing from the address used at checkout lets customer service find the order straight away. Return requests start here too, and the RMA email (return merchandise authorization) that approves a return gives the address for sending it.

Alternatively by phone, +1 (786) 971-0149

Calls are answered during the support hours below. For an address correction inside the 12-hour window after checkout, a call in those hours or an email with the subject “Address change” both work, provided the partner has not handed the order to the carrier yet.

Equally welcome, the contact form

    The form delivers to the same inbox as email, and replies are sent to whatever address you enter in it.

    Reliably answered within 1 business day

    Every message gets a reply by the end of the next business day at the latest. One sent on Saturday, Dec. 26, 2026, is answered by the close of Monday, Dec. 28, because weekends do not count.

    Weekdays only, 9 a.m. to 5 p.m. Eastern

    The desk is staffed from Monday to Friday, 9 a.m. to 5 p.m. Eastern, with US federal holidays off. Anything that arrives outside those hours waits for the next business day.

    Locally converted support hours

    The same hours run from 8 a.m. to 4 p.m. Central, 7 a.m. to 3 p.m. Mountain and 6 a.m. to 2 p.m. Pacific.

    Ideally, these details in every message

    A message that names the order reference, the dress and the size can usually be settled in one reply. A fit question works best with the chart figure in doubt and your own measurement side by side, for example the 44.1 in bust of a knee-length ribbed swing dress in 3XL, LMZ-KNE-004, next to your bust. For damage or a wrong dress, attach photos of the dress, its label and the mailer within 14 days of delivery.

    Specifically for privacy requests

    Use “Privacy request” as the subject for a privacy request and “Opt-out” for an opt-out. Both go to contact@lamizastore.com, and the Privacy Policy gives the timing: receipt confirmed within 5 business days and an answer within 45 days.

    Postally, the company’s business address

    Letters go to JOSMARY ELIZABETH BOUCHARD FUNY LLC at its business address, 10061 NW 87th Ter, Doral, FL 33178, United States.

    Consistently the same details everywhere

    The email, phone number and address on this page match the footer, the policy pages and every order email. The phone number carries the US country code, +1.

    Ultimately, the company behind every order

    Lamiza Store is the trading name of JOSMARY ELIZABETH BOUCHARD FUNY LLC, a Florida limited liability company with EIN 99-4761020.