FAQs
Effective Oct. 22, 2026
Three numbers answer most questions here: 12 to 16 business days for delivery, $109.00 for free shipping ($6.40 below it) and 30 days to ask for a return. The answers below go into the details, each with a link to the page that covers it.
Mostly about sizes and fabrics
Which plus sizes does each dress come in?
Sizes run from L to 5XL, depending on the dress. Most styles are cut in XL to 4XL. Five also come in L, and four go up to 5XL: LMZ-KNE-003, LMZ-MAX-003, LMZ-MAX-010 and LMZ-MID-009. Each listing shows only the sizes that dress is made in.
How do I choose between two sizes on a chart?
Lay a dress that fits you flat, measure it across the bust, double the figure and compare it with the chart, which gives garment measurements (the dress itself, not a body). Allow 2 to 3 cm (about 1 in) either way, since the makers measure every chart by hand. A loose knee-length tunic in 4XL, LMZ-KNE-003, charts at a 53.5 in bust, so a dress of yours near 53 in suggests that size. The Size Guide has more examples.
Do any of the dresses run small?
One does. The maker of LMZ-MAX-006, the green floral wrap maxi, says it runs small and suggests one or two sizes up, and the listing repeats that note. Two other charts need a different reading: LMZ-MID-001 has little stretch and should be sized by the waist, and LMZ-MAX-005 gives each size a range because its fabric stretches.
What fabrics are the dresses made from?
Most are polyester, alone or blended with elastane or spandex for stretch. Three are 100% cotton (LMZ-MAX-010, LMZ-MID-002 and LMZ-MID-009), and LMZ-MAX-003 is a lined stretch velvet that should be washed by hand. Each listing gives the fabric and care as the maker states them.
Is the top shown under a pinafore dress included?
No. The three pinafore and overall dresses, LMZ-KNE-006, LMZ-MAX-001 and LMZ-MID-010, are photographed over a top for styling, and the order contains only the dress, as the Disclaimer says.
Mainly about delivery
Where does a Lamiza Store dress ship from?
A fulfillment partner based in China receives each paid order, packs the dress and posts it to your door. You owe nothing on delivery, because import duties are settled in advance (DDP, Delivered Duty Paid). The Shipping Policy has the full route.
How long is the trip from China to my door?
The partner packs for 2 to 3 business days and the carriers need 10 to 13 more, which puts a dress at your door 12 to 16 business days after the order day. Payment after 4 p.m. Eastern moves the order day to the following business day, and so does payment on a Saturday, a Sunday or a federal holiday. Customs checks and the December peak can add days.
When is shipping free, and what is charged below $109.00?
Shipping costs nothing from $109.00 up and $6.40, charged once, below that. The $109.00 test uses the dress total, counted once any discount code is taken off and leaving sales tax aside. A velvet maxi in 4XL, LMZ-MAX-003 (51.2 in bust), with a cotton midi in XL, LMZ-MID-002 (50.4 in bust), comes to $90.98 and pays $6.40, for $97.38. Adding a navy A-line dress, LMZ-KNE-001, at $27.99 lifts the order to $118.97 and the shipping to $0.00.
Where in the US can a dress be delivered?
Homes and businesses qualify if they have a street address in Washington, DC or one of the 48 contiguous states (every state except Alaska and Hawaii). Alaska, Hawaii, Puerto Rico and the other US territories, APO, FPO and DPO military addresses and addresses abroad are outside the delivery area, and checkout offers them no shipping option. A PO box is not served either, and an order sent to one is canceled, with every cent back within 2 business days.
When does the tracking ID come?
It is emailed on hand-over day, when the carrier takes the parcel from the partner. Expect the carrier’s first event to appear within 3 business days of that email. Until the email arrives, the Order Tracking page reports the order’s progress.
Can an order be canceled or its address changed?
Yes, within 12 hours of placing it and only while the partner still has it. A cancellation returns the full payment within 2 business days. After the hand-over to the carrier, the dress comes back through a return instead.
Largely about returns and refunds
How long is the window for returning a dress?
You have 30 days from the delivered scan to ask. Email customer service with the order reference, and if the return qualifies, an RMA email (return merchandise authorization) arrives with the address for sending it. Post the dress within 10 days of that email. The Refund and Returns Policy lists the conditions.
Who pays to send a dress back?
A size that does not fit counts as a change of mind: the postage is yours, and the $6.40 shipping charge stays with the company if the order paid it. When the dress is damaged, defective, wrong or not as described, the company covers everything with a prepaid label, or you keep the dress.
How soon does a refund reach my card or PayPal?
The refund is processed within 7 business days after the dress reaches the address in the RMA email and passes inspection, and restocking costs $0.00. Your bank or PayPal may then need another 3 to 10 business days before the money shows.
Can a dress be swapped for another size?
Not directly. Order the other size as a new purchase and return the first dress for a refund under the 30-day rule.
What happens if a dress arrives damaged or wrong?
Within 14 days of delivery, email customer service pictures that show the fault, the sewn-in label and the mailer. A decision follows within 2 business days, and a replacement or a full refund costs you nothing.
Purely about paying
Which cards and wallets work at checkout?
PayPal, plus Visa, Mastercard, American Express and Discover cards entered in the checkout’s card form. Apple Pay and Google Pay are not connected. The Payment Policy names the other methods the shop does not take and explains how card details are handled.
At what point is the payment taken?
The whole final price is charged once, when the order is placed. It covers the dresses, the shipping charge if any and sales tax where it applies, and nothing else is added later.
Finally, about the company and privacy
Which company stands behind Lamiza Store?
JOSMARY ELIZABETH BOUCHARD FUNY LLC, formed in Florida; its business address is in Doral. The About Us page covers how the shop works.
Is my personal information sold or used for ads?
No. The site runs no advertising pixel, counts visits with Cloudflare Web Analytics without cookies and honors GPC (Global Privacy Control, a browser opt-out signal). Details are on the Privacy Policy page, and opt-outs are explained on Do Not Sell or Share My Personal Information.
Who answers my email, and how quickly?
Customer service, at contact@lamizastore.com or +1 (786) 971-0149, from 9 a.m. to 5 p.m. Eastern on weekdays, replies within 1 business day. The Contact Us page has a message form as well.